2016: The Good

2016 is almost over and let us just say...Wow. Wow for the good, wow for the bad, and wow for the ugly. And there was a lot of each everywhere you looked this year, that’s for sure. So we’d like to take a look back at 2016. But obviously, since this is our blog, we’re just going to focus on things that pertain to WRIS. And thankfully, that means we just get to focus on "the good."

Clients

We worked on a lot of great projects (Boyd Group HR Portal, Howard Hanna) and launched a bunch of great websites (

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Client Relationship Highlight - Boyd Autobody and Gerber Collision & Glass

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What started as a single auto glass and trim shop in Chicago in 1937 has grown to be part of The Boyd Group, the largest collision repair facilities in North America. But with growth came challenges that called for new methods of operating.

As their customer base grew, so too did the need to streamline feedback operations. WRIS built Boyd/Gerber a system that allows the customer-service reps who field calls and emails to manage customer...

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A Sweet Endeavor

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Note: On Apr. 22, the MAPS crew found out their entry in the Geauga County Maple Festival won a red (2nd place) ribbon, with an overall score of 83.5 (85+ are considered blue ribbon entries). Entries are judged on four categories, including brix score (the density of the product, measured using an hyrdrometer), color, clarity, and flavor.  MAPS scored 17/25 on brix, 19/25 on clarity, 10/20 color, and 37.5/30 on flavor (guess it was really tasty stuff!).  The team will soon gather to celebrate their accomplishment, and get down to creating a blue ribbon product for next year!

It’s spring time in Cleveland (even though the weather hasn’t necessarily felt like...

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